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Field engineers

Field engineering on your schedule

Field engineers walk into a company and come out with a map of how one important decision really runs there: who makes it, the data behind it, and what happens next. You run the session with the people who run the business, then build that map yourself. It fits around your life: you choose which offers to take, you set the area you cover, and an on-site visit usually takes less than a day.

Two engineers in hard hats review a tablet on a building site.

Flexibility, built into how work is offered

  • Most work comes to you as an offer. Each one arrives by email and waits on your desk, where you accept it or decline it with a reason.
  • Declining does not push you down the list. Offers go first to field engineers whose area covers the client, then by drive time, current workload and who has waited longest since their last engagement.
  • You decide where you work. Set one or more drive-time areas around the places you work from, each up to 60 minutes, and change them from your desk whenever you like.
  • You decide when you work. Pause new offers at any time, or mark yourself away until a date up to four months ahead. No offers reach you while you are paused or away, and they start again on their own when you are back.
  • Your load stays sane. Each field engineer has a limit on how many open engagements they carry, and no offer goes out past it.
  • Not every engagement is a drive. When no one covers a client's area, the work is offered by video.
  • Mandala can also assign an engagement to you directly, as it does with the supervised onboarding during certification. It shows up on your desk with the client and the next step.

Why the work is worth it

  • You see how real companies run from the inside: construction firms today, and medical practices and manufacturers as those industries open.
  • Every engagement ends in something you built: a map of one decision that the client tests against their own business questions.
  • An AI assistant takes the notes on the onboarding call, so you can give the people in the room your full attention.
  • With more experience, you can build from the recommendations under a separate contract.

What you do on an engagement

  • Contact the client, book the onboarding session and lead it with their team, in person when you cover their area.
  • Collect the documents, exports and answers the map needs, following the run sheet on your desk.
  • Build the ontology, the map of the decision, within 72 hours of the clock starting, and upload it from your desk.
  • A second person reviews every upload. Fix what they ask and upload a new version until it passes; then an admin delivers it to the client.
  • After the client accepts it, write the handoff note for the monthly conversation.

Who fits

  • You have worked with operations software, data or systems at real companies.
  • You are comfortable on site with owners, office staff and crews.
  • You can drive to clients up to 60 minutes from where you work.

How certification works

Approved applicants start as candidates. You pass a knowledge check, deliver a practice ontology, and run one supervised client onboarding that a second person reviews. Once certified, you are listed on the engineers page with your service area and offered work in it.

How pay works

You are paid per engagement. Rates are discussed with each person and grow with skill and results. Once you are in the network you get a personal referral link. When someone you refer completes a first engagement, you earn a bonus.

How to apply

  1. Send the application below with the city you work from and how far you can drive.
  2. We reply by email and set up a call.
  3. If we are a fit, you get a sign-in to the engineer desk and start certification.

Questions about field engineer work

Can I choose which engagements I take?
Yes, for the work that is offered to you, which is most of it: accept or decline each offer. An offer stays open for four hours, and declining does not count against you. Mandala can also assign an engagement to you directly, such as the supervised onboarding during certification.
Can I take time off?
Yes. Pause new offers whenever you like, or set an away date up to four months ahead. Offers start again on their own after it.
How long does an on-site engagement take?
Usually less than a day on site to collect what the map needs. You build the map afterward, within 72 hours of the clock starting.
Where would I work?
At client sites inside the drive-time areas you set, each up to 60 minutes from where you work, and sometimes by video. We show each engineer's area on the engineers page.
How are field engineers paid?
Per engagement. Rates are discussed with each person and grow with skill and results.
Is there a fee to apply or certify?
No. There is no fee to apply or to certify.

Apply as a field engineer

Tell us where you work from, how far you can drive and what you have built.

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